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Welcome to the City of Westerville's Resident Request System, an online resource for submitting non-emergency service requests to the City. Residents are encouraged to utilize this program to request a multitude of programs and services which will make interacting with City departments easier and more efficient. Some of the programs and services supported by this system include requests for electrical service, billing issues, park maintenance, traffic signal and sign issues just to name a few.

If you live in, work in or are just visiting Westerville, and you have a service request, you can use the Resident Request System to notify us of a problem or service issue. The request automatically gets routed to the appropriate City service area for action. By providing contact information within the Citizen Request System, you can visit this site 24/7 to check on the status of your request. In addition, if you provide your email address, we will send you a message to confirm your service request submission.

Click the link below to start your service request.

Resident service requests

Last updated: 9/27/2012 10:20:02 AM